Multipharma is a network of over 250 pharmacies all across Flanders. The central HR services offer guidance and training for pharmacists and assistants. In order to better coordinate the organization of their courses, Multipharma set up a brand new platform. We developed an animated video as a short introduction, and some ‘quick reference cards’. In a concise (A4 size) and visual way, these “QRC’s’ explain how the platform works. They’ve been designed to make sure the pharmacists and assistants can start using the new system immediately, just by having the QRC’s at hand, and without needing any additional training. Afterwards, they can use the QRC’s as a neat way to refresh their memory!